Sheridan VA Medical Center
About the Program
The Sheridan VAMC pharmacy process hundreds of prescriptions daily. Many of these prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by mail, phone or the Internet. Instructions for each method are detailed below.
Please order your refills 2 weeks before you run out. They will be mailed from CMOP.
Please note that no prescription is automatically ordered. All prescriptions must be requested. Only you, your caregiver or your health care provider may request medication for you.
Refill Your Prescription by Telephone
Use the Automated Refill Line. This automated refill line is available for all Sheridan VA Health Care System patients.
Here is how to use the VA Automated Medication Refill System:
You can order refills using a touch tone telephone:
(follow the steps below)
Step 1 – Call 1-877-752-0632 (or 675-3891)
Step 2 – Enter your full 9 digit Social Security Number followed by the # (pound) key.
Step 3 – Press 2 for prescriptions
Press * (star) to enter another social security number
Step 4 – Press:
- 1 for refill
- 2 to check on a prescription
- 8 to talk with a pharmacist
- # (pound) for previous options
Step 5 – Enter the Prescription number followed by the # (pound) key. This 7-digit number can be found on the third line down from the top of the label on your prescription bottle or on the refill slip. (If there is a letter right after the prescription number, do not enter it.)
Step 6 – Press 1 to order a refill of another medication
Press # (pound) for previous options
Note: All prescriptions ordered by telephone will be mailed to your home address within 7-10 days.
If you do not have a touch tone telephone or access to a computer, you may mail your refill slips to the pharmacy. Please allow at least 14 days for your refills to be processed and mailed to your home address
Refills at the Sheridan VAMC Pharmacy
All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main Sheridan VA pharmacy window.
Please visit My HealtheVet for information about any prescription you may be taking.
Clinical Pharmacy Programs
We offer a variety of specialty clinical pharmacy programs including prevention of blood clots through our Anticoagulation Clinic, and assistance and management of a variety of other chronic disease states.
Monday - Friday 8:30 a.m. – 4:30 p.m.
The Outpatient Pharmacy closes for Federal holidays.
Pharmacy Customer Service Line
Toll-Free: 1-800-370-0250 ext 3278
Ambulatory Care Clinic in Building 71
- 866-822-6714 Ext. 3278
Hours of Operation
- Mon-Fri 8:30am-4:00pm